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FREQUENTLY ASKED QUESTIONS (FAQ)

OPEN A REAL ACCOUNT
OPEN A PRACTICE ACCOUNT
OPEN A REAL ACCOUNT
OPEN A PRACTICE ACCOUNT
What is over the Counter (OTC) trading?
OTC is a market that is conducted directly between dealers and principals through a telephone or computer network rather than a regulated exchange trading floor. OTC trading with XGLOBAL Lebanon means that you trade currencies with the aim to make a trading profit through the fluctuation between the currency values. You don’t actually take delivery of these currencies
When is the Forex market open for trading?

The forex market is open 24 hours a day, five days a week. It operates continuously from Sunday evening (GMT) when the Asian markets open, until Friday evening (GMT) when the U.S. markets close.

What are the most commonly traded currencies?

The most commonly traded currencies are USD, EUR, JPY, GBP, CHF, CAD and AUD. The most commonly traded currency pair is the EUR/USD

What is margin?
Margin is a collateral that an investor or trader is required to keep to cover potential losses. For example if the margin requirement is 5% and a trader wishes to buy $1 million (10 lots) USD/JPY, $50,000 US dollars is the margin required in his or her account (5% of 1,000,000=$50,000)
What is the difference between market and limit orders?

Market orders are executed immediately at the current market price. Limit orders are orders that a trade should be executed in the future, when the market price reaches a specified price trigger

What does it mean to be ‘long’ or ‘short’ a currency?

Being long means buying a currency against another currency. Being short means selling a currency against another. If a trader goes long EUR/USD, he or she buys Euros and sells US dollars. Buying a currency is closely associated with taking a long position in that currency. A trader decides to be in a long position in a currency if he or she forecasts that the currency will appreciate in value against another currency. If a trader goes short EUR/USD, he or she sells Euros and buys US dollars. Selling currency is synonymous with shorting that currency. A trader would go short a currency if he or she nurtures the belief that it will depreciate in value against another currency

What is the 'bid' and 'ask'?
Bid is the price at which buyers offer to buy currencies from the sellers. Bid is the price at which sellers offer to sell currencies to buyers. For example EURUSD is being quoted at 1.29752/1.29760. The bid is the left of first of the two quotes (1.29752). This is the conversion rate when you sell EUR and buy USD. The ask is the second of the two quotes. This is the conversion rate when you buy EUR and you sell USD
What is leverage?

Leverage is used to significantly increase your purchasing power. A smaller margin deposit can control a much larger total contract value. XGLOBAL Lebanon offers a leverage 20:1 for  professionals & retail traders due to CMA restrictions.

What is technical analysis?
Technical analysis is dependent on historical data using charts and graphs with an aim to identify patterns which could be extrapolated to predict future price movements. Technical chartists believe that the rudimentary information on the market is in the historical price charts themselves. click Forex technical analysis for more details
What is fundamental analysis?

Fundamental analysis relies on economic indicators along with economic, business and political news to identify buying and selling opportunities. Some fundamental analysts believe that the past prices does not correlate with the future prices. click Forex fundamental analysis for more details

How many currencies can I trade with XGLOBAL Lebanon?
You can trade 40 currency pairs and metals such as Gold (XAU) and Silver (XAG)
What is XGLOBAL Lebanon GMT time?
XGLOBAL Lebanon servers are set to GMT+2 hours
What spreads do you offer?
We offer floating spreads that start from 0.8 pips.
Do you charge any commissions on my trades?

We offer accounts with Zero Commission and competitive spreads

What leverage levels can i choose for my XGLOBAL trading account ?

XGLOBALFX Lebanon provides a leverage of 20:1

What is the minimum increment?
The minimum increment is 0.01 lots or 1000 base units
What is the maximum lot size per trade?
The maximum is 200 lots or 20 (million in base)
Do you allow news trading?
Yes, we do
Do you allow hedging?
Yes, we do
How do I calculate the margin for Forex?
The Forex formula is the following (Lots * Contract Size/Leverage)* Open Price. The result is always calculated on the base currency of the currency pair and then the system converts it to the account currency
How do I calculate the margin for Gold and Silver?
The formula for metals is the following: Lots*Contract Size * Market Price*Percentage/100
What is the Stop Out level in XGLOBAL Lebanon?
XGLOBAL Lebanon stop out level is set at 50%
What are your Swap charges?

XGLOBALFX Lebanon offers Swap free accounts with an exception to few exotic currency pairs

What type of accounts do you offer and what is the minimum deposit amount for each account?

XGLOBAL Lebanon offers a single trading account with 10,000 USD minimum deposit requirement, very tight spreads and no additional charges. For more information on trading account, click here.

What is an Islamic Law Account and do you offer them?
XGLOBAL Lebanon offers only trading accounts which adhere to the Islamic law. With the Islamic trading accounts, the traders will have to extend their Day-Trading deals to the next day without any rolling fee or no any hidden cost. In addition, there is no limit on the maximum duration offered for Day-Trading deals. For more information on Islamic trading, click here.
Where is XGLOBAL Lebanon registered?

XGLOBAL Lebanon is regulated by the CMA under the license 717 in 2011

Where are you located?

XGLOBAL Lebanon is located in the 2nd Floor of Al Markazia Building, Beirut Central District.

How can I register with XGLOBAL Lebanon?
To register with XGLOBAL Lebanon is easy. Firstly, you need sign up for XGLOBAL ID and you will be requested to provide us with the full name, email address and a password for the members area. You will then be requested to choose to proceed for opening a Real or a Practice account
What identification documents do I have to supply and why?
When you register for a live trading account with XGLOBAL Lebanon you are required to fax, or scan, or email your passport or ID card; a bill or statement (e.g. telephone bill, bank statement) showing your residential address. We do this to ensure the safety and validity of your account
How do I deposit money with XGLOBAL Lebanon?
In XGLOBAL Market’s website you can deposit money with your credit card e.g. MasterCard, Visa, and Visa electron, Skrill (Moneybookers), and Wire Transfer. We accept deposits in US dollars and Euros
What is the minimum deposit amount to activate my Real account?

The minimum deposit is 10,000$

How long does it take to credit my deposit
E-wallet deposits are credited in real-time. Funds that come in by bank transfer are typically credited within 2 hours of being received at our bank
How do I know that the money on my Real account is safe?
The money transferred to XGLOBAL Lebanon is deposited in segregated bank accounts under the name XGLOBAL Lebanon Client Funds. The said accounts are used only for deposits and withdrawals of clients. These funds cannot be used to pay back creditors of XGLOBAL Lebanon in the event of default of the company. This is in accordance with the MiFID (Markets in Financial Instruments Directive) regulations that apply to member states of the European Economic Zone. The main aim of the directive is to protect the clients’ interests.Also the MiFID regulations state that investment firms such as XGLOBAL Lebanon must become members of the Investor’s Compensation Fund, which ensures that the clients’ interests are protected in the case of company insolvency
Who supervise your financial statements?

Our financial statements are audited by Deloitte.

Am I charged fees or commissions on deposits or withdrawals?
No. XGLOBAL Lebanon does not charge any fees or commission for depositing or withdrawing funds. Please note that your bank, credit card provider may charge you for the use of their services
How do I withdraw money?
You will find the withdrawal forms for your account in the online section. To withdraw money you must have supplied the required documentation. A withdrawal to a bank account where initial deposits have been performed by credit cards will be executed back to credit card or to bank account at company’s discretion and policies and with regard to Anti Money Laundering (AML) regulations
Can I withdraw my money if I have open position?
Yes. If the free margin exceeds the amount specified in the withdrawal request. The free margin is calculated as equity less any necessary margin required to maintain the open positions
What is the MetaTrader 5 platform?

MetaTrader 5 is a trading platform that is developed by MetaQuotes. It is widely used by online Forex traders and brokers. The XGLOBAL Lebanon platform is Metatrader 5 which is globally used for online trading, view live streaming prices, and monitor charts to name a few. For more details on MT5 platform, please click here.

How can I download the MetaTrader 5?

To download the MetaTrader 5 from XGLOBAL Lebanon is easy. Once you sign up for a Members ID you will be prompt to proceed with a Real or a Practise account. Either you choose to go for a Real or a Practise account, the terminal will begin downloading on your PC

How can I set up a s/l level or a t/p level on my open positions?
To set a s/l or a t/p you simply need to right click on the opened positions and select the option Modify or Delete Order. Once you add the new values simply press the ‘Modify’ button for changes to take place
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